You can buy tickets in the following ways;
There is easy access for wheelchair users. If you require wheelchair space, please ask when you make your booking and we will ensure that spaces are kept for you. We have a induction loop in all areas for those with hearing difficulties. Accessible toilet and baby changing facilities are also available.
Whilst the car park is free for our customers we are unable to guarantee the availability of on-site car parking due to heavy demand from centre users and permit holders. There are also several public car parks within easy walking distance of the venue.
Easy access from exit 11 on M27. During weekdays 9am-6pm, the Ashcroft is unable to guarantee the availability of on-site parking due to heavy demand from Centre users and permit holders.
Routes to and from Fareham Bus Station along the High Street, including Provincial services 34, 35, 38, 57 and 69
Leave the train station and walk along West Street, towards the town centre, until you reach Osborn Road South. Walk up Osborn Road South, turn right and follow the road around, past Ferneham Hall until you reach the Ashcroft which is on the left, opposite St Peter's and St Paul's Church.
How to make a comment, suggestion or complaint; and what happens next.
Your views help us to improve services and recognise your particular needs, so if you think we could do better, we want to hear from you. We also like to know when you think we did something well, and if anything in particular impressed you.
You can make a comment, suggestion or an informal complaint via email to: firstname.lastname@example.org or direct to us by phone on 01329 235161.
Problems with a service we provide:
The process and how long it takes:
We are committed to dealing with any concerns fairly, fully and in a timely manner. In return we expect people to be polite and considerate to our staff.
Usually dealing with concerns is a straightforward process, but in a small number of cases customers pursue their cases in a way that can get in the way of investigating the complaint or unfairly take staff away from their other duties. In these cases we reserve the right to apply our management of unreasonable contact and customer behaviour procedure.
We always welcome comments, suggestions and feedback from our customers. If you would like to get in touch, please email